FAQs

Got Questions? We've Got You.

What currency will I see at checkout? All prices are displayed in AUD, USD and EUR, so you always know exactly what you're paying in your currency.

What payment methods do you accept? We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Afterpay. Buy now, pay later, your call.

How does Afterpay work? Split your order into 4 equal payments, every two weeks. First payment at checkout, the rest on autopilot. No interest, no stress.

When will my order ship? Orders are processed Monday to Friday, excluding public holidays. Once your order is on its way, you'll receive tracking details straight to your inbox.

Do you ship internationally? Yes, Antoine James ships worldwide. Wherever you are, we've got you covered.

Can I track my order? Absolutely. Once your order is collected, you'll receive a tracking number via email so you can follow it the whole way.

I entered the wrong address — what do I do? Reply to your order confirmation email immediately with the correct address. We can update it within 24 hours of purchase. After that window, we're unable to make changes so act fast.

Still have a question? Reach out at contact.antoinejames@gmail.com — include your order number and a clear description of your issue and we'll get back to you as soon as possible.